Trust, policies & customer care
Clear before
the first cut.
A made-to-measure commission asks for trust on both sides. Here you can verify the seller, understand exactly how an order is paid and fulfilled, and review your consumer and data-protection rights before committing.
Privacy & data
Personal information, browser storage, retention and data-protection rights.
Privacy Policy
How order, measurement, support and security data is used and shared.
EN-2026.08.14-1 · 14 August 2026 Read policy ↗ Privacy & dataCookie & Storage Policy
The essential session cookie and browser preference used by this website.
EN-2026.08.14-1 · 14 August 2026 Read policy ↗ Privacy & dataData Rights & Retention
Your GDPR rights and the periods applied to customer and order records.
EN-2026.08.14-1 · 14 August 2026 Read policy ↗Orders & fulfilment
The commission, payment, production, delivery and after-sales journey.
Terms of Sale
The contract governing made-to-measure commissions sold by Danso Atelier.
EN-2026.08.14-1 · 14 August 2026 Read policy ↗ Orders & fulfilmentProduction & Delivery
When work begins, expected lead times, tracking and delay remedies.
EN-2026.08.14-1 · 14 August 2026 Read policy ↗ Orders & fulfilmentReturns, Refunds & Cancellations
Clear treatment of personalised pieces, defects, cancellations and refunds.
EN-2026.08.14-1 · 14 August 2026 Read policy ↗ Orders & fulfilmentPayment & Security
Hosted payment handling, order references, receipts and statement recognition.
EN-2026.08.14-1 · 14 August 2026 Read policy ↗ Orders & fulfilmentGuarantees & Complaints
Statutory conformity rights, alteration support and complaint escalation.
EN-2026.08.14-1 · 14 August 2026 Read policy ↗Company & standards
Verifiable merchant identity, customer care, accessibility and responsible conduct.
Legal Notice
Publisher, registration, contact, hosting and consumer mediation details.
EN-2026.08.14-1 · 14 August 2026 Read policy ↗ Company & standardsCustomer Care
How to obtain order, delivery, invoice and after-sales assistance.
EN-2026.08.14-1 · 14 August 2026 Read policy ↗ Company & standardsAccessibility Statement
Our current accessibility approach, limitations and feedback channel.
EN-2026.08.14-1 · 14 August 2026 Read policy ↗ Company & standardsIntellectual Property
Permitted use of site content, designs, photography and customer materials.
EN-2026.08.14-1 · 14 August 2026 Read policy ↗ Company & standardsResponsible Business Principles
The practical standards applied to product claims, customers and suppliers.
EN-2026.08.14-1 · 14 August 2026 Read policy ↗Need a clear answer?
Speak to the atelier
before you order.
Ask about a product, measurements, production timing, delivery, an existing order or a policy. Include an order or invoice reference when you have one.
Email customer care+33758601643